TERMS & CONDITIONS

Effective Date: September 2026 • Last Updated: September 2026

Official legal agreement governing your access to and use of snagit.in and related mobile applications.

Welcome to SnagIt ("SnagIt", "we", "us", "our"), operated by Smart Nuts and Bolts (SNB), registered under the laws of India, having its operational headquarters at Tirupati, Andhra Pradesh, India ("Company"). These Terms & Conditions ("Terms") govern your access to and use of the website snagit.in and any related mobile applications (together, the "Platform").

By creating an account, browsing, listing, buying, selling, or renting on the Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

1. Nature of the Platform

1.1 SnagIt is a managed campus marketplace. Unlike a purely peer-to-peer classifieds board, SnagIt facilitates the entire transaction lifecycle between a Seller/Lessor (a verified student listing an item for sale or rent) and a Buyer/Renter — including order placement, payment collection through our payment gateway partner, and delivery or pickup coordination through SnagIt's own delivery service or authorised campus pickup points.

1.2 Ownership of an item being sold or rented remains with the Seller/Lessor until it is legally transferred (in a sale) or returned (in a rental). SnagIt is not the manufacturer of any item and does not warrant the quality, safety, or legality of listed items beyond what is stated in this document and our Campus Rules.

1.3 SnagIt charges a platform/service fee on transactions, as displayed at checkout, which may be deducted from the amount payable to the Seller/Lessor or added to the amount charged to the Buyer/Renter.

2. Eligibility

2.1 You must be at least 18 years old and hold a valid, verifiable college/university email ID (.edu, .ac.in, or an equivalent institutional credential accepted by us) to create an account and transact on the Platform.

2.2 You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2.3 We reserve the right to verify your identity and institutional affiliation and to suspend or reject accounts that fail verification.

3. Listings

3.1 Sellers/Lessors are solely responsible for the accuracy of their listings, including item description, condition, photographs, and price.

3.2 Prohibited items include (without limitation): weapons, drugs or drug paraphernalia, alcohol/tobacco, counterfeit or stolen goods, hazardous materials, animals, adult content, academic dishonesty materials (e.g., paid assignment/exam services), and any item unlawful to sell or rent under Indian law. A full category-specific list is set out in our Campus Rules.

3.3 SnagIt may remove any listing, at its sole discretion, that violates these Terms or applicable law, without prior notice.

4. Purchases (Marketplace)

4.1 When a Buyer places an order, payment is collected upfront through our payment gateway partner. SnagIt does not store your card, net banking, or UPI credentials.

4.2 Once payment is confirmed, SnagIt coordinates collection of the item from the Seller and delivery to the Buyer (see Shipping & Delivery Policy), or facilitates a scheduled campus pickup.

4.3 Risk in the item passes to the Buyer upon delivery/handover. Title passes upon full and successful payment.

4.4 Returns, cancellations, and refunds are governed by our Refund & Cancellation Policy.

5. Rentals

5.1 Rental listings specify a rental period, rental fee, and a refundable security deposit, all collected upfront at the time of booking.

5.2The Renter must return the item in the same condition (ordinary wear and tear excepted) by the end of the agreed rental period, through SnagIt's delivery/pickup process.

5.3 Late returns attract a late fee equal to 100% of the item's daily rental rate, per day of delay, deductible from the security deposit.

5.4 Loss, theft, or damage beyond ordinary wear and tear will be charged to the Renter up to the item's assessed replacement value, deductible from the security deposit with any shortfall separately recoverable.

5.5 The security deposit (less any deductions under 5.3–5.4) is refunded to the Renter's original payment method within 5–7 business days of item return and inspection.

5.6 Full rental terms are set out in our Rental Policy.

6. Payments

6.1 All payments are processed through PCI-DSS compliant third-party payment gateway(s). SnagIt does not have access to, and does not store, your full card or banking details.

6.2 Prices displayed are inclusive/exclusive of applicable taxes as indicated at checkout. Platform fees are non-refundable except where required by our Refund & Cancellation Policy or law.

7. Delivery

7.1 SnagIt operates or coordinates delivery within serviced campuses/areas as described in our Shipping & Delivery Policy.

8. Lost & Found

8.1 The Lost & Found feature is provided free of charge as a community service to help reunite lost items with their owners. SnagIt is not a party to, and assumes no liability for, the condition, authenticity, or successful return of any item reported as lost or found.

9. User Conduct

You agree not to: misrepresent your identity or an item's condition; use the Platform for any unlawful purpose; harass, threaten, or defraud other users; attempt to bypass the Platform's payment or delivery flow to avoid fees; or interfere with the Platform's operation or security.

10. Intellectual Property

All Platform content, branding, design, and software (excluding user-generated listing content) is owned by the Company. User-generated content remains owned by the user, who grants SnagIt a non-exclusive, royalty-free licence to display it on the Platform for the purpose of operating the marketplace.

11. Limitation of Liability

11.1 To the maximum extent permitted by law, the Company's aggregate liability arising out of any transaction shall not exceed the transaction value of the relevant order.

11.2 SnagIt is not liable for indirect, incidental, or consequential damages, including loss of profits or data, arising from use of the Platform.

11.3 Nothing in these Terms limits liability that cannot be excluded under Indian law, including liability for fraud or gross negligence.

12. Indemnity

You agree to indemnify and hold harmless the Company, its officers, and employees from any claim, loss, or damage arising from your breach of these Terms, your listing, or your use of the Platform.

13. Suspension & Termination

We may suspend or terminate your account for breach of these Terms, fraudulent activity, or as required by law, with or without notice depending on severity.

14. Grievance Redressal

In accordance with the Information Technology Act, 2000 and rules made thereunder, and the Consumer Protection (E-Commerce) Rules, 2020, grievances may be addressed to:

Email: info@snagit.in

Phone: +91 87668 09807

Address: SnagIt, Bengaluru, Karnataka, India

We will acknowledge complaints within 48 hours and resolve them within 30 days.

15. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts at Bengaluru, Karnataka / Tirupati, Andhra Pradesh shall have exclusive jurisdiction, subject to any mandatory consumer forum rights you may have in your own jurisdiction.

16. Changes to These Terms

We may update these Terms from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

17. Contact Us

SnagIt

Address: Bengaluru, Karnataka, India

Email: info@snagit.in

Phone: +91 87668 09807