RENTAL POLICY

1.1 Each rental listing specifies: the rental fee (per day/week/month), a refundable security deposit, minimum and maximum rental duration, and item condition.

1.2 Full payment of the rental fee and security deposit is collected upfront at the time of booking, through our payment gateway.

2.1 The rental period begins on confirmed delivery/handover to the Renter and ends on the agreed return date shown in your booking confirmation.

2.2 Extension requests must be made at least 24 hours before the original return date, subject to the item's availability and an additional pro-rated rental fee.

3.1 The Renter agrees to use the item responsibly, for its intended purpose, and to return it in the same condition as received, subject to ordinary wear and tear.

3.2 The Renter may not sub-let, transfer, or allow use of the rented item by any third party outside their own use.

4.1 If the item is not returned or made available for pickup by the end of the rental period, a late fee equal to 100% of the item's daily rental rate, per day of delay (as specified in the listing) will be deducted from the security deposit.

4.2 If the item is not returned within 7 days of the due date, SnagIt reserves the right to treat the item as lost and charge the Renter the full assessed replacement value, deductible from the security deposit with any shortfall separately recoverable, in addition to suspending the Renter's account.

5.1 The Renter is responsible for damage beyond ordinary wear and tear, and for loss or theft of the item during the rental period.

5.2 On return, SnagIt (or the Lessor, with SnagIt oversight) will inspect the item. Any damage/loss deduction will be communicated to the Renter with supporting photos before being deducted from the deposit.

5.3 Deduction amounts are based on reasonable repair cost or, for loss/theft/irreparable damage, the item's assessed fair replacement value.