SHIPPING & DELIVERY POLICY
Effective Date: September 2026 • Last Updated: September 2026
Governs the pickup, dispatch, campus delivery, and return collection of all marketplace purchases and equipment rentals on SnagIt (snagit.in).
SnagIt operates a managed campus logistics network. As set out in Section 7 of our Terms & Conditions, SnagIt facilitates the collection, inspection, delivery, and return coordination for items bought and rented on the Platform.
1. Serviceable Areas
SnagIt operates delivery and collection within partner university campuses, collegiate hostels, student residential zones, and designated campus pickup stations. Delivery availability is verified at checkout based on your campus affiliation and pin code.
2. Dispatch & Delivery Timelines
2.1 Purchases: Once order payment is confirmed through our payment gateway, the item is collected from the Seller and dispatched. Standard delivery is completed within 24 to 48 hours.
2.2 Rentals: Equipment rentals are delivered on the scheduled start date and time slot agreed at the time of booking.
3. Delivery Handover & Verification
3.1 To ensure secure handover, deliveries are authenticated using a One-Time Password (OTP) generated on the Buyer's or Renter's registered account and SMS.
3.2 The recipient must verify the package and share the OTP with the delivery executive to confirm receipt. Risk in the item transfers upon handover.
4. Rental Return Pickups
4.1 At the end of the rental period, SnagIt coordinates pickup of the rented item from the Renter's campus location or designated drop point.
4.2 The item is inspected for condition against original handover notes prior to initiating the security deposit refund.
5. Shipping & Handling Charges
Applicable delivery and handling fees are clearly itemized on the checkout page before payment is completed. Delivery fees vary depending on the delivery speed, item dimensions, and campus distance.
6. Delivery Queries & Support
Email: info@snagit.in
Phone: +91 87668 09807